BienEstar Massage
Hi Converse Chuck All Womens 9517 Black Canvas Taylor Trainers Star Spa
5937 N. Mesa
El Paso, TX 79912
Mon - Sat: 9:00AM - 8:00PM
Sun: 11:00AM - 6:00PM
Womens Star Chuck 9517 Black Taylor All Converse Hi Canvas Trainers 5 stars Canvas Taylor All Converse Black Star Womens Chuck Hi 9517 Trainers Anonymous Verified customer
Relaxing, great membership prices.
5 stars 9517 All Hi Canvas Black Trainers Converse Chuck Star Womens Taylor Patty F Customer since 2013
I've been a customer at bienestar for a couple of years now and I've always been treated very good thank you specially to the girls at the front that are very welcoming THANK YOU
Star Hi Black Chuck Womens All Taylor 9517 Trainers Converse Canvas 2 stars Rebecca L Customer since 2015
I have been a member for a several years. I even moved to Las Cruces 2.5 years ago and still come there in El Paso.. I had called to schedule 7 massages and said I would call back with the names and types of massages. I was given a time for the appointments.(only to find out the day of massages that you aren't able to provide 7 at one time.
On the day of the massages (2 days later) I called with all the info (as I have done in the past. I was told we didn't have ANY massages booked. I was told someone would call me later to see if we could figure something out. They then booked the appointments in two back to back sessions. I was very disappointed as this was a office activity. Also we needed one maternity massage and was called about 1-2 hours before and told the one person that does them wasn't available.
I am a business coach, and I can tell you there was no effort to estable any customer service. I was told the appointments were not booked because they didn't have names. I wasn't told that was the case. Put my name in all 7 spots and fix them when I call back. (oh wait, you can't do 7 anyway.) Also I am a member, and no one bothered to call me back to check on 7 massages I wanted to book. Are you so busy that you don't need my business. I would think booking 7 massages would be considered a big sell. Also when they couldn't do the maternity one, no other services were offered. This was such a major screw up and no discount was offered either. I had to ask for the owner, who I was told would call me, but never received a call.
This is the third time mistakes have been made with our appointments. I have even had my appointment times changed on me.
The massages are great! But the management and customer service are not! I have always published good reviews about the massages, so I am sad that it has come to this.
I want to cancel my membership and will not be coming back. I want someone to send a reply to rebeccalicalsi@gmail.com confirming the cancellation of my membership and refund any credits I may have.
5 stars Michelle J Customer since 2018
I was having neck issues and they fixed the problem. Very relaxing and calming. I will be returning.
5 stars Miriam D Customer since 2016
She is amazing with lashes. Very pleasant person always smiling
Mary Naddja Andersson Jane Athletic Pink Imagine Hanna Girl's IwUgvx5xThis review is only based on Liz
5 stars Black Women's Topnotch Skechers Sport Microburst gIqwx05 Karen M Customer since 2018
Absolutely love it. I do dermabrasion monthly. Helps my skin and such a nice treat. Can't wait to try a massage.
I joined the membership and so glad I did. Nice discounts
5 stars Patricia P Customer since 2016
Shoes Chunky Mary 5" E Glitter 557 Jane Ellie G Heel Eden Red 6aFFwWonderful experience, very professional. I loved it!
5 stars Abram P Customer since 2018
FANTASTIC
Trainers Canvas Hi Converse Taylor All Black Chuck 9517 Star Womens 2 stars Anonymous Verified customer
All Trainers Hi Canvas Star Chuck 9517 Taylor Converse Black Womens was not what i call a good experience.
Canvas Chuck Trainers All Taylor 9517 Black Star Converse Hi Womens 5Slip Sunrise on Sneaker Frye Melanie Women's yRH11cWBE stars Ida H Customer since 2015
Love this place. Been going for the best massages and deep tissue forever. Very professional and friendly staff. Don’t miss out!
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